Terms & Conditions
The agreement between you and The Bespoke Rooms when you browse or buy from us.
By placing an order with The Bespoke Rooms, you agree to the terms set out below. Please take a moment to read through them before you check out.
Orders, Pricing & Payment
All orders are subject to acceptance and availability. Prices are shown in GBP and include VAT where applicable, and full payment is taken at the time of order unless a payment plan has been agreed in writing.
We reserve the right to correct any pricing errors on our website. If an item is listed at an incorrect price, we’ll contact you before processing the order.
Product Information & Availability
We do our best to describe and photograph every bed and mattress accurately, though colours and fabric textures can vary slightly on screen compared to in person.
Stock levels and lead times are updated regularly, but on rare occasions an item may sell out after you order. If this happens, we’ll offer a suitable alternative, an updated delivery date, or a full refund.
Your Rights & Our Liability
Your right to cancel or return an order is set out in full in our Refund & Returns Policy, which forms part of these terms.
The Beds is not liable for indirect or consequential losses arising from use of our products or website, beyond what is required by law. Nothing in these terms limits your statutory rights as a consumer.
Governing Law & Changes To These Terms
These terms are governed by the laws of England and Wales, and any disputes will be handled in the courts of that jurisdiction.
We may update these terms from time to time to reflect changes in our business or the law. The version published on this page at the time of your order is the one that applies.